The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result.
...Philip Taylor
|
its all OK.
Thank You
...Olaf Cornehlsen
|
Pretty slow delivery
...Peter Lythgoe
|
The service from mytub was first class. Thank you.
...JOHN MCCARTHY
|
Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend.
...John Wardley
|
Excellent service, very prompt delivery.
...David Groucott
|
Got the right product in reasonable time at a good price - Thanks,
...Mr David Beattie
|
Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced !
...ALAN LERRY
|
Order received promptly. Customer service excellent.
...Susan Broadbent
|
£
£29.03 
