Excellent service, good quality parts and good communication on delivery. Would recommend. ...David Stewart
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships ...G Reynolds
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Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy. ...SUZANNE ENGLISH
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Service could not be bettered.
Next day delivery .
Product lookes good but not yet installed.
Website good, easy to follow.
I would recommend "My TUB" to aynone. ...John J Harris
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Had what i needed at a good price and quick delivery ...Ian Simms - EFABS
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Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh. ...Richard Walshe - Richards fittings
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
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fantastic delivery and service
thank you very much
...nicola chalmers
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Everything was great. Thank you. Delivery time could have been a bit quicker. Given the Amazon experience we are used to getting things a bit quicker but it was not an issue. ...Thomas Walford
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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