The sink I ordered was damaged when delivered but a quick phone to Laurie had a replacement winging it's way to us within a few days. No fuss, no problem. The delivery driver with the replacement waited until we'd unpacked the new sink and checked it before leaving. Great service.
...Lindsey Knox
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Lovely company to deal with, although the item went astray, the staff kept me up to date with progress without me having to chase it myself. Item just what i needed, a replacement divert-er saved me having to replace an expensive tap and pay a plumber. would highly recommend this company and would not hesitate to use them again.
...Mrs S Yarr
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Hi yes I received it many thanks. Only one problem I thought the basin was included! I thought it was a very good price!!! Obviously too good to be true. I need to order the basin to go with it Salgar Motril 8100mm but cannot find it on your website. Please advise me of its code so that i can order it for delivery after Xmas. Many thanks.
...John Lenz
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Very efficient service. Thank you.
...Sandra Glenton
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Overall good service. Quit expensive delivery charge for a small item.
...Jeremy Shearmur
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Great fast service delivery driver was very polite rang me about half hour before he delivered I was able to tell although I was not there my mother was but she is a bit nervy due to her dementia and put the package in dinning room for her, our also spoke to the driver and said how polite he was
...BRETT SEXTON
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Very good service. Seamless from order to delivery. Thanks, MyTub.
...John Beasley - Land Management Ltd
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My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
Many thanks
Brenda Hurran
...Mrs Brenda Hurran
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Very pleased with the product, service and delivery. My order was completed and delivered as stated. Ordering from the web site was easy and when I emailed for further information I received quick and accurate reply.
...Sheila Carss
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£
£2.86 
