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Displaying: 1 - 2 Thermaflow ranges - page: 1 |
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Displaying: 1 - 2 Thermaflow ranges - page: 1 |
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Quick delivery. Good response to e-mail queries. ...
...Helen Higgons
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I continue to recommend My Tub for their excellent and responsive service. Helpful and efficient customer services....
...Jennifer Adams
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Branded goods received in perfect condition. Customer services first class. Thank you for your quick delivery....
...Mr S Grant
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You have a very good web site that is easy to use. Your customer service is very good. You responded promptly to my query and gave me regular updates re my order. You despatched my order promptly. Thank You...
...Mrs JH Phillips
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Very good service. Order status was updated at each stage and was delivered on due date as promised.
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...mike buckley - TLC Property Services
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
------------- ------------------------- ------------------
Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub...
...John Murray
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much....
...A.BRYANT
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We have received the order thank you and all looks satisfactory....
...Ray P Jones
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you...
...AJS Heating
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