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Displaying: 1 - 1 Smith ranges - page: 1 |
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Displaying: 1 - 1 Smith ranges - page: 1 |
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delivery exactly as predicted , well done...
...n anderson
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Good and very fast Delivery to Germany. Everything was very good....
...Oliver Sandner
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Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
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...Peter Woffenden
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I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars....
...Steven Rule - The Billowing Loaf Ltd
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Hi,
Order arrived promptly and is an exact match for replacement valves within our childrens nurseries, there are over 150 of these valves and the children keep on breaking them..... Did try to purchase these at plumbase and plumbcentre but they could not help me! Ill be using you from now on even though these were dispatched from Burton uponTrent......
Thank you for your help, its nice to know that there is a company out there that cares.
:- ...
...Stephen Davis
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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly...
...MR P KELLY
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price....
...Stephen Hinton-Smith
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub....
...Karen Jacks
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...
...Peter Keen
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