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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard....
...David Beck
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Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged....
...Linda
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged...
...Chartwood Design Ltd
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson...
...walter anderson
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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful....
...Simon Marriott
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Arrived on time as notified
Pleased with service...
...R B WHITEHOUSE
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Hi I G Fatih got my order well received thanks in advance for cooperation...
...G Fatih
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target!...
...Michael Healy
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Very pleased with the prompt service and fast delivery of the item Id been told was obsolete by other suppliers ...
...John Barnes - J Barnes P
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks...
...Andy Blachford
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more reviews... |
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