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Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
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...Stewart Anderton
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product easily identified using google link. prompt delivery. thank you
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...julian rudek
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Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive....
...John Godfrey
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Goods received in good order but not in the 2 days originally promised. 5 out of 10...
...Dacefield Services Ltd
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I ordered connectors for taps from my Tub as they offered the best online price. My order took approximately a month to arrive presumably as the parts had to be ordered from Germany. They arrived safely. I was not in a rush so the time taken until delivery was not an issue. I was informed of the delayed delivery date. I would use my tub again....
...Patricia Grieve
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Excellent service throughout....
...David Fursland
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony...
...A Mason
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I was very impressed by the fact that the swing arm which Id ordered arrived within 24 hours of your receiving the order made on Saturday on the Monday morning. Our plumber would have been happier if it had been accompanied by suitable boltsscrews to fix it with but that wasnt actually a problem.
Thank you very much for your helpful web site and excellent service....
...Janet Burrows
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ...
...john robson
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Exellent service, kept me informed of the transaction from start to finish.
Many Thanks,
Simon....
...Simon Hook
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