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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Really impressed with service received. My order was delivered on time and we were kept in formed every step of the way. Will definitely use this company again....
...LORRAINEJACKSON - ROSE INTERIORS LTD
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Product is fine & has been fitted - only complaint is that it was delivered the day before that agreed & as noboby was in it was left propped up outside....
...Jim Stonehouse
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I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks...
...Jo Behari
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I recieved my order a day later than advised but it arrived in good condition and the driver was helpful and curtious...
...Mrs P Keys
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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...
...Haydn Stanley
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne...
...Mrs Christine Milne
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Very efficient service. Order delivered within three days and on the day promised....
...Mr C J Dale
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Good service. Item was not in stock. Kept me informed when I could expect delevery. Very helpful Company...
...J. Griffin
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Excellent service
Quick with a response to a problem
Will definitely recommend to family friends...
...Di Evans
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more reviews... |
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