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To the folks at Mytub. Thanks for a perfect job. Right parts,arrived as promised and the best price. ... ...Thomas Decombo
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All stuff ordered arrived as agreed. Successfully fitted. All working. My only constructive comment would be the time that it took to arrive. I am sure that there are good reasons for the elapsed time and I am happy to have waited because he price was good value. However, I did have to flush the toilet with a bucket while waiting. If I had realised what the wait time would be, I might have paid you or someone else more to get the item quicker. I dont remember the delivery time being made clear before paying.... ...John Charles Levett
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pleased with goods .delivered quick would shop again with my tub... ...helen
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Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.... ...Steve Edmondson
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Helpfull staff, to sort any problems, parts delivered to the correct address & in good time.
... ...Tom Carradus
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Excellent service, very pleased with the availability of spares, and the rapid delivery once ordered.
... ...Mr R D BUCK
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Found the service from mytub first class,
Thanks very much, will certainly use again :... ...Adrian Robinson - A
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I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future.... ...Geoff Yeates
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Fantastic price great service and product great 1st class service all round will be using again... ...Steven saxon
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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more reviews... |
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