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Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again.... ...Bob James
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Fast delivery thank you.... ...Shirley stacey
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delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers.... ...christopher burns
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Good communication - good service - great prices - will use again.... ...Graham Brown
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The part arrived promptly and was as expected, however the postage cost seems excessive and I did look long and hard to find another supplier because of this but couldnt!
Regards, Richard Mason... ...Richard Mason
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you... ...Presbytery Guest House
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I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
Thanks... ...Vince
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed.... ...R J Marsh
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very efficient service... ...gb maintenance
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