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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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Excellent and very helpful service in all respects, thank you.
Best regards Richard Avenell... ...Richard Avenell
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very helpful and excellent service... ...Andrew Halpin
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A really great service. Very competitive price, and quickly delivered.... ...Nathan Kemp
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Youve done it again guys! Sourced obsolete parts in 24hrs, great communication, Google searching for these parts is now a thing of the past! BRILLIANT!... ...Brooms Park Ltd
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Very efficient - item turned up at scheduled time. Thank you... ...Chris Goss
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Very helpful staff (christine). Fast efficient service - item available for me to collect few hours after placing order.
Thank you
... ...Gareth Stuttard
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Found my increasingly rare part. Thanks. ... ...Tim Smith
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Part arrived 4 p.m. on 28.11.11 - fitted and working.
Will use you again if anything else breaks.... ...Ian Rae
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Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
Cheers D.H.... ...David Hubbocks
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more reviews... |
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