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Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
Highly Recommended.
Many thanks...
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...Andrew Crosby
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future....
...Andy
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Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged. ...
...Colin Haeusler
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Easy to use website, good prices, swift delivery. Would happily use again....
...Paul Day
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Good price, fast delivery, very pleased with communication and product....
...Mr Mackie
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Excellent service for a part that couldnt be sourced anywhere else.
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...Janet Davis
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched....
...Allan Wragg
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection....
...Edward Andrew Wyatt
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Very good service and a great price on a difficult to source product...
...Mark Pountney
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