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Great to contact by phone and text....
...Lynne Rowan
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Fast service - all OK - Thanks a lot....
...RAYMOND GLENN NASSEY
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Excellent delivery and progress reports thank you....
...ERVIN AMASTEEL
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You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks...
...Thomas Guy Evans
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Very efficient service with regular updates regarding the processing and delivery of our order. Recommended. Thank you....
...Sue Mitchell
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Excellent service, kept me regularly informed of order status & order delivered on stated day
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...karen brogan
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Prompt service.
Delivered part that other stockists said they could not get....
...Thomas White
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again....
...Mr John Fullerton
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Many thanks for a prompt delivery and responce to miss order...
...Nottinghamshire Fire
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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