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Out of stock on one item but called to keep me updated about the delay...
...Alan Stenhouse
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...
...Dr Claire Ferris
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Contacted MyTub after previous fruitless web search for this particular control knob item. Excellent customerservice, email notification trail and on-time delivery. Would definitely use this website for future requirements. Well done and will be recommending to others. BF...
...basil formanuik
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Excellent service....
...Specialised Conservatory Systems Ltd
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Items fitted my fire perfectly. Would c.ertainly use myTub again if needed...
...Alexander Beveridge Cunningham
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Excellent, kept me informed, would recommend...
...Sean Garton - Paragon Management Services
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No problems at all, kept me informed and delivered when you promised...
...Rod Henderson
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all very good thank you...
...Martyn Jenkins
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Good service. Product seems fine. Website ok,...
...Frances Sharma
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub...
...Paul Witts
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