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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped...
...t pm cairns
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Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service....
...Dharmesh Bhatt
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The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
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...David Clark
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Ordered one day, delivered the next working day. Exactly as described as no picture of item available, fits perfectly and superb, courteous service from all staff involved. I put this down to good old Northern common sense. Well done My Tub and thank you....
...Joanne Elkington
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Very quick delivery as the item was needed to replace an existing part.
Also price was good value.
I would use you again.
Thanks....
...Kevin Firman - Consortium MultiAcademy Trust
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Excellent service will recomend thanks ...
...Joao Lopes
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Really quick service, and very quick to respond to my query ...
...Mrs Samantha Boyd
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Good service - well done!...
...david anderson
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Fantastic customer services, very helpful and friendly. Next day delivery, order was as promised. Would highly recommend. Thank you...
...Judith Nicholson
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Fantastic service and an amazing slice of luck to find the part I needed so close that I could collect it. Kind enough to refund the delivery fee too. Clearly a company dedicated to helping customers....
...Mitchell Jones
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