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I was very pleased with the friendly and helpful response from your team when I needed to check precise delivery time. A very personal service! This was a welcome surprise as I chose to buy from you on price and I didnt expect to get such great service too. Thanks!...
...Penny Walker
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Very pleased with the help, service and price received with my recent order for Vailant flue parts....
...P Routley
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Youv'e dealt with me very politely and efficiently, just a pity we couldn't do business.
Cheers
...
...Ken McGregor
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I have found the service very efficient. I searched everywhere for this product and you were the only place to have it in stock. The ability to be able to check on your website about a specific item was really useful and I received a prompt reply. Delivery was quick although a bit expensive. I would throughly recommend your website to friends and family. ...
...Amanda Golley - Mrs
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Excellant service, great comunicatios, great price. One down side. Very slow turning up with the item i ordered. Well worth the wait with the saving I made...
...jon franklin
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with....
...Phillip James
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again....
...Brian Hook
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Good service in my opnion, delivered on time as stated, and left with a neighbour as requested.----- Did what it said on the tin!!!!!!!!!!!...
...DAVID JACKSON
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Excellent service, arrived as advised.
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...Andy Muckle
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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul...
...Paul Cappleman
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