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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Excellent service and communication
Good price
Well done...
...Edward French
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I don’t normally respond to requests for feedback but I’ve been very pleasantly surprised by MyTub. The website doesn’t inspire confidence looks a bit dated and home-brewed. Indeed I initially moved on to look for an alternative supplier. In the event the service was exemplary. Fast response to the request for lead time, simple order processing and blisteringly fast delivery. I would definitely recommend and use again. Thanks....
...Mike Parkin
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many thanks for getting order for me after a local company said they were
no longer in stock anywhere. cliff...
...cliff mills
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everything fine, slight delay but kept informed at all stages....
...PHILIP WAINWRIGHT
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Many thanks for all your help in obtaining the items requested
We are most impressed with the service that you provide and would not hesitate to use your company again...
...Fenwick Ltd
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Price was great but had to wait a very long time for delivery....
...Daloon Foods UK Ltd
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Order processed very quickly and great communication about my order. Arrived within the week, good service!...
...Paul Johnston
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Part reeceived Friday as promised. good service.
Thanks...
...Ramsay Sterile Services-East
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Very fast delivery, All parts delivered as per order.
Thanks for your help...
...Paul Stephenson
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more reviews... |
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