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Good service Thanks
Arrived as predicted and the job is done... ...Colin Johnson
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Happy with the service. Received the order today in first class condition.... ...Martin Crockford
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Really helpful service when I enquired over the phone. Order process online quick and easy. Delivered within a few days and driver was also friendly. The seat was a little different to the original but I supposed the old one was 8 years old - still looks ok and fits properly, but it might be worth mentioning to other customers and having more photos from different views on the website. Overall really happy with the service I received. Thank you... ...Sally Allan
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Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!!... ...RACHEL WHITE
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ... ...James Cole
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Out of stock on one item but called to keep me updated about the delay... ...Alan Stenhouse
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very good customer service !... ...Marta - J and Z Construction Ltd
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected... ...Adrian Bates
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Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged. ... ...Colin Haeusler
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