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Prompt delivery and good communication. Confusing stock check feature which goes off to some form about nationwide distributors. I just added it to the cart and bought it from the product page, but nothing said you had it in stock. Would it have told me if it was unavailable
Overall a good service! Thanks. ...
...Stephen Brunton
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VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME...
...Ibis Shepherds Bush
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service....
...Beverly Horn
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...
...Peter Keen
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Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website!...
...Michael F Harris
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
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...john smye
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Branded goods received in perfect condition. Customer services first class. Thank you for your quick delivery....
...Mr S Grant
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha...
...Mr T J COOPER
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Excellent turnaround time - ordered Monday night, received Wednesday morning. Plenty of communication about delivery ETA. Delivered on time. And the product prices were far better than anywhere else I could find on the internet. Many thanks....
...Andrew Moore
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hi, thanks for a good all round parts, service, and delivery. All good. cheers, James
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...james wolstencroft - j wolstensroft
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