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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-)... ...mrs janette kirkpatrick - calmac developments ltd
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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub... ...Because I like It Ltd
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Collected last item today. Very helpful in enabling early collection of sink before last weekend.... ...Colin McGilp
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I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you... ...Craig Myers
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OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough.... ...Jane Franks
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Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh.... ...Richard Walshe - Richards fittings
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Excellent and efficient service. Thank you! ... ...Mrs C M parnham
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Excellent and speedy service. ... ...Delia Gaze
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My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless.... ...tony burtonshaw
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Hi,
Items were delivered in good time, however one point I would like to make is that the 3m length of chrome plated copper tube was in fact 2x 1.5m lengths.
For me, this is fine as the tube is intended to be cut into 3 pieces for supplying a chrome towel rail and supply into a shower, however for someone else this could have affected their installation.
Can you identify this some how withinthe detail on your website or even sell it in 1.5m lengths instead of 1x 3m length
Otherwise, everything was as expected.
Thanks,... ...Mr Peter Suttle
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