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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Hi..
I received my order nextday,,: thank you....
...arkersel
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Competitive price and very prompt delivery.
Very pleased with the whole deal...
...Roy Broomfield
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you....
...Stephen Watts
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Order arrived on time thanks, very helpful staff when placing order....
...james thompson
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back......
...Mark Lancy
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
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...Tore Saanum
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I have been looking for this part for 18 months,and no one seemed to be able to supply it until I found My Tub Ltd,not only did they have the part but delivered it to my door in less than a week. Many many thanks....
...Dennis Johns
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Very pleased. Ordered and paid Friday afternoon with standard delivery. Received Monday afternoon. Order status updated throughout the procedure. Tony...
...Airwaves Engineering Service
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Swift delivery as promised. Very helpful staff on chatline...
...Mark Edgar - Lincolnstudentlets
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