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Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation....
...Ian Lewis
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Very efficient service Good correspondence and fast delivery. Many thanks...
...Gill Burchell
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Product not yet installed, but received well wrapped and complete. Delivery has been quick and very good. ...
...Michael Hargraves
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Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂...
...Marc McLean - PlumbRite
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Products at a good price, but painfully slow delivery by todays standards for easy to source items....
...Reid Carter Wilson
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Arrived fine and worked perfectly. No problems. Thanks
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...Stewart Cross
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Many thanks for a prompt delivery and responce to miss order...
...Nottinghamshire Fire
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Thanks very much.. Please mark the order as complete. Should I order another cartridge when I can get the delivery...
...Brij Agarwal
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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon....
...Damon Hunter
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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