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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Delevery took a very long time...
...Barry CampbellTaylor
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Really helpful service when I enquired over the phone. Order process online quick and easy. Delivered within a few days and driver was also friendly. The seat was a little different to the original but I supposed the old one was 8 years old - still looks ok and fits properly, but it might be worth mentioning to other customers and having more photos from different views on the website. Overall really happy with the service I received. Thank you...
...Sally Allan
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Good response time...
...Alan Shelley
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said...
...Brian Madden
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Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company...
...Elizabeth rodgerson
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Excellent price and great service. Many thanks....
...Steve Trutch
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order received at 0815 Friday 220113 thank you ...
...mr peter cappellini
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!!...
...C. EVANS
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Very helpful staff, quick delivery. Would certainly use them again.
Thank you....
...Nicholas Hughes
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