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Fast and efficient - items arrived even sooner than expected! Thanks.... ...Mr.J.Knight
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Excellent price, excellent service. Would highly recommend.... ...David Richardson - Fenwick Ltd
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All products arrived on time - Good service ... ...John Hawson - City of London School
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Excellent service and delivery is always good.... ...basingstoke hospital bnhft
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Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you.... ...Dominique Saliceti
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Items fitted my fire perfectly. Would c.ertainly use myTub again if needed... ...Alexander Beveridge Cunningham
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Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay... ...Harsha Jayamanne
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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub... ...Because I like It Ltd
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Super delivery for an excellent product at a most competative price.
Many thanks JBC... ...Jack Cohen
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