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Delivery was later and was delivered to the wrong address despite our address details being all over the paperwork and parcel.
Sam however, who delt with the issue was fab! ...
...Penny Sherwood - Fluid Power Supplies
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Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone....
...Pauline Bentley
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ...
...Mrs A J Rippingale
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Received item and happy with product, but delivery took ages. Thanks...
...Salvatore Bambino
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Service was excellent, thank you....
...david stock
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Very helpful, items ordered were perfect and delivery super fast. Highly recommend. ...
...Wendy Brown - Mrs
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Excellent service, will use you again
Thank you
Delme Laugharne...
...Mr J D Laugharne
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Fine service, delivery as expected , in Denmark.Thanks....
...Poul Joergensen
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Great service, very speedy, and very helpful call centre,...
...chris flint
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more reviews... |
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