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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ... ...Miranda Thomas
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Hi
Just a quick note to let you know I have today placed the order, with special delivery instructions.
Excellent, easy to use web site !
Many thanks for your patience and help.
Regards... ...Graham Buttery
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Delivered to wrong address which took a couple of days to find. Delivered to "Hawthorn Lodge" rather than "Hawthorns". Not your fault at all just a sloppy carrier. Cant fault your service at all, even though the dispatch was delayed you kept me very well informed all the time. Will certainly use you again.
Many thanks... ...Graham Wright
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Very prompt delivery and goods at the right price... ...John Humphries
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Items fitted my fire perfectly. Would c.ertainly use myTub again if needed... ...Alexander Beveridge Cunningham
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Great service my tub, thank you! ... ...Gillian Wass
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Fast, efficient and good advice regarding obsolete equipment. Well done Mytub!... ...Stewart - Stewart
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Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012... ...Robert Palmer
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Good service, kept me update with shipment delivery information. ... ...Beverley Spear - Hobart Manufacturing UK
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service was excellent. The girls on the phone were helpful and kept us informed by email when there was a delay. Goods arrived on the given date. will use you again. many thanks... ...Hollycroft Heating
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