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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ...
...Harrogate Glass Company
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Brilliant service, great communication. Would recommend to anyone....
...Andrew Western
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Product was delivered speedily and on time. Efficient service - thank you...
...Alan Marlow
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Item received in good condition but item described was not what I received. I am still waiting for confirmation as to whether this can be returned and the cost for doing this!!! Please contact me on 020 7924 3650.
Many thanks
Lynn Ford...
...Building
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Very good service, correct items, delivered promptly....
...Chelmsford Industrial
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Excellent service.
Prompt, efficient delivery as scheduled.
Thankyou...
...Colin Sidaway
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Great service, good price, very pleased with FLAMONIK RAPTURE fire....
...Alan Whitlock
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Thank you for the very quick delivery. Very affordable price too....
...Jane Richmond
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Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother....
...Stephen Hayward
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Hello Team,
I collected my ordered items from PTS, just around the corner from where I live. Your service has been extremely efficient and reliable. I really appreciate the care that your staff took to identify a way that I could get the items and the courtesy with which they notified me. I have been kept regularly updated on the progress of the order and availablility of the items for collection.
I will certainly use your service again if I have other similar requirements. Many thanks,
Yours sincerely,
D. Morris...
...Debra Morris
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