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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Top customer service....
...David Gillanders
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Your service was most satisfactory, and the people in your company were most helpful, especially when I was having trouble with the delivery.
thanks you very much the shower is working wonderfully....
...Lorraine Parker
sir-robert-mcalpine.com
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Excellent service very friendly staff ...
...Geoffrey Tobin
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Hi There,
An extremely good service.
Exactly what I requested and a prompt delivery.
Thank you very much.
Regards,
Paul Edwards....
...Delta Property Services
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order delivered correctly and promptly. Thanks...
...Anthony Harris
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Great Communication, prompt delivery, well packaged hope to do more business with...
...Lee Matthews
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Great company to deal with, no problem will purchase again.Thanks...
...Colin Hook Property Improvements
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Brilliant as before and great advice....Cheers!...
...clifton dental care
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many thanks for purchase of Armitage shanks bath .
Excellent communications etc .
Have recomended to friends and relatives ...
...Ray Smith
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