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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ...
...Peter Branney
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EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED...
...Susan Guyler
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Website said "in stock" but took 10 days to arrive
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Hello
The website says;
Normally stocked
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
Regards
MyTub...
...Parker Properties
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Easy ordering online
Advised by email of date of delivery
Delivered early and everything very satisfactory.
Many thanks for excellent service...
...MR WILLIAM J RENSHAW
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I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional....
...Jenny Adams
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Excellent service. Goods arrived promptly Job done!...
...David Fowler
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thank you for a very good service. you were able to source a cistern for me which was proving difficult to locate. It arrived on time and undamaged.
Saved my bacon
Thanks
Steve...
...s sutton
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Very Good service ...
...Richard Simmonds
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Keen price. Excellent service...
...CM Dawson
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more reviews... |
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