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Good prices, not the fastest delivery but regular status updates. Useful for their eclectic mix of products.... ...Simon Hobson
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you.... ...David Jackson
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Excellent, good communication, received in good time & the item is as per the order. Thanks.... ...David Cook
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Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service. ... ...Neil jaques
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A good company to do business with and service and help exemplary. Adjustments to order made without exception and assistance in finding alternative items was invaluable. Very helpfil courteous staff, Items received on due date as promised and without difficulty.... ...Malcolm Carey
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Arrived fine and worked perfectly. No problems. Thanks
... ...Stewart Cross
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Great service Than you... ...Robert Burnside
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delivery exactly as predicted , well done... ...n anderson
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Item arrived the next day , great service !!... ...Paul James
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.... ...Arnie Burrows
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