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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!...
...Paul Kohn
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Good Service, I was able to identify the correct part and they arrived promptly...
...Henry Peat
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Order deliverd correctly and in good time. Delivery driver made exceptional effort to deliver. He walker 3/4 mile to house due to difficulty in turned his vehicle around. ...
...Alan Chaney
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only place i could get the part from, fair price and fast delivery...
...uph heating services
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Very impressed. First time Ive used My Tub but no complaints. Have been kept up to date with the delivery date and, although later than originally expected, arrived as per advised and in perfect condition....
...Mrs Jean Cox
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Good price and fast delivery
What more could I want. ...
...Trevor Lewis
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got the parts picked up thanks for your prompt service...
...graham warcup
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What an amazing service. I ordered two soft close loo seats, I was given a courtesy call to check I’d ordered the correct one. The toilet seats were subsequently dispatched and arrived the next day.
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...Chris Askew
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Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you!...
...Lyn Hughes
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more reviews... |
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