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review - product is excellent.
Service...product chosen was out of stock, we were emailed a replacement which was very nice as it saved us having to search for one. However got stiffed paying an extra £9 for quicker delivery which never happened...so not remotely impressed about that!
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...Cara Charlesworth
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Many thanks, smooth transaction from start to finish....
...Ty Cato
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excellent service - couldnt fault it
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...cosmo leisure
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment....
...Anne Pritchard
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Organisation was great & Delivered quickly ...
...Martin Doidge
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Good service, good price, will use you again. thanks...
...Roger Lawson
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Great service Than you...
...Robert Burnside
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Quick & easy transaction...
...John Maclean
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Superb service. Everything exactly as quoted...
...Peter Rooney
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more reviews... |
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