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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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FIVE STAR CUSTOMER SERVICE PROVIDED...
...phil pritchard
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Great price and received the following day, will use again!...
...Michael Downes - Bower and Child Ltd
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good value for money service...
...Michael Jones
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Order received. A quick and efficient service - good value for money....
...John Mead
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Supplied on time kept informed of orders progress delivered on day we were told good service...
...jack ford plumber0
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Excellent value, super fast delivery. Thanks
...
...alison dowd
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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service!...
...Morag Dobbin
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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price. ...
...David Williams
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Hi! MyTub Staff.
Received my order, Sandringham Kitchen Mixer Tap very promptly, before expected in fact. Thank you for the very good service.
R P Matthews...
...R P Matthews
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