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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon....
...Damon Hunter
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Very Pleased with product and service, and very good communication.
Thank you...
...Mr T Stubbings
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Everything received as requested. Many thanks...
...Ian Castledine
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Received item and happy with product, but delivery took ages. Thanks...
...Salvatore Bambino
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Goods received today all in good order.
Excellent service thank you
Alan Dungworth...
...Alan George Dungworth
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The goods arrived on time but just took to long to arrive. It took a week for delivery....
...Paul Casey - Central Heat Pumps Ltd
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future...
...david shepherd
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Everything went to plan. Thank you...
...Nick winter
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction....
...Mr C Robinson
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more reviews... |
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