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Received replacement gas fire coals on day expected. First class service. Thank you.... ...Ann Vickery
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My order was correct and delivered before estimated date.
Excellent service.... ...Mr B E Chalk
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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Easy ordering online
Advised by email of date of delivery
Delivered early and everything very satisfactory.
Many thanks for excellent service... ...MR WILLIAM J RENSHAW
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FIVE STAR CUSTOMER SERVICE PROVIDED... ...phil pritchard
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Recomended Seller
Excellent Service, Item as described with speedy delivery.
Thanks... ...Colin Bird
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Delivered promptly and in good order ... ...Kate Millard
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Quick despatch, easy website to use, good comms and great value ... ...Amanda Butcher
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The price and service were good, though the dealy from placing the order to delivery was rather long (several weeks). In practice it didn't matter in this case, but normally I woudl not have wanted to wait so long.... ...scott windeatt
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this was the first time i had purchased anything from mytub and if needed, i would use them again. telephone staff are extremely polite and helpful and the service provided was of a very high standard. thank you mytub for making my shopping experience with you, a walk in the park. highly recommended.... ...jennifer taylor
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