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ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service....
...Mr Eric Cantrill
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Having been let down badly, by the appalling service of a rival supplier, I could not fault the service recieved by My Tub. Goods ordered arrived in specified time scale, online updates fantastic and even a call to tell me when it would be delivered, the best price I could find on the web for the product I required, and a sensible delivery charge too. Everything I want from a supplier. Will be using you again and recommending to friends.
The only thing that might prevent me from ordering more things, is finding them on your site. You have to know the product code to find it, pictures would be helpful, as it is really hard to tell from a product code if it will match requirements. More pictures please!
MyTub Repsonce;
Thank you Helen, I am currently looking to improve the sea...
...Helen Magnay
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts....
...Sam Plumbe
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Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service....
...Mr Graham Thompson
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Excellent customer service! Thank you for your help and I would highly recommend MyTub....
...Julie Taylor
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An absolutely perfect service and many thanks to the girls who helped sort out my problems.
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...J Hannay
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Parts arrived in 2 days and my Washing machine is back up and running. Thanks For An A Service.........
...Steven Wheeler
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Very happy with service and product received. thank you...
...neil hickman
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Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
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...Charles Smith
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Goods ordered in the evening, response the following morning with estimated delivery, goods arrived as specified, excellent price and delivery what more can a customer ask for....
...Carol Searle
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