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I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating....
...Gordon Scott
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Item delivered in good condition on the day that was forecast...
...John A McBean
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Fantastic customer service, highly recommended...
...Tim Loud
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Good,efficient,prompt service. Thank,s. ...
...Wayne Lewis Gas Services Ltd
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Great service-prompt delivery. Thank you...
...mr r lawrence
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You have a great service and offer very reasonable prices on hard-to-find items....
...Amadi Cisse
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!...
...John Weddell
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Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round!...
...Mrs Jane Shaw - Mr
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Exceptional service. Programmer arrived next day...
...P J Coleman
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