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Extremely pleased with My Tubs service, I was surprised that they were one of only a couple of suppliers still selling what I was looking to purchase. Prices were extremely favourable too....
...S.J. BARRATT
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...
...Dr Claire Ferris
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All delivered on time and in good order....
...Oakfield Construction
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Very bad, my order has not been deliverd....
...perparim tema
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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You had the 29 year old Thermostat x 3 that I needed for my old radiators. The price was fine. After a bad start with TNT delivering very inflexible and failed to deliver as requested, an alternative company to deliver was then slotted in very quickly and delivered with no issues. Product fitted no problems and works a treat. Email function on website very useful. I will use MyTub again for sure!! ...
...Mike Aiken
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Thanks excellent service as always...
...Tony Jones
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Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You....
...Ray Clark
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
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...steve fiddes - rexel
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Got the part ok. Staff were helpful.
Time you ditch TNT....
...Geoffrey Forrester
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