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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
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...Nicholas Farhi
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Very pleasant service - which is why we used you rather than another supplier of the same product. Very prompt and positive response to our price match request. Highly recommended.
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...Joanne Ison
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Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence....
...R.A.Yates
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Very pleased with the service provided. Thanks...
...Mr Harvey G Foster
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Extremely helpful and pleasant on the phone, then purchase received less that 24hrs after placing order. All at the cheapest price I could find on the net! Can it get any better...
...Nigel Thompson
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Excellent Service!!
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
Thank you.
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...Tom Hawthorne
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Good customer service. Prompt delivery....
...Peter Clothier
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I purchased a fixing set for an existing shower. I only needed 1 part which to replace a Brocken part. I paid for a large amount of parts that I do not need. The various parts should be available as individual parts. ...
...Alasdair Fisher
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I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you....
...Louise Thornton
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Very good communication and helpful when there was an issue with my order ...
...Christopher Giles
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more reviews... |
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