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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Excellant Service...
...Royal Bank of Scotland
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Excellent communication, and thats all you really need....
...Frances Sylvester
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Very pleased with your helpful service and the delivered products ...
...Geoff Williamson
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Very helpful service. Many thanks...
...Richard Becker
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Arrived on time. No problems....
...David Hamilton
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EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED...
...Susan Guyler
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery....
...Colin Peacock
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Very efficient service with prompt delivery....
...R Bramley
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Brilliant service would use them again.very knowledgeable. ...
...Richard Mace - The Coppice Primary School
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more reviews... |
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