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Made an extra effort to find an item that was no longer available from the manufacturer and provided me with a resonable idea as to the time of delivery. An all round excellent service. ...
...Neil jaques
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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks....
...Stephen West
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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price. ...
...David Williams
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The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!!...
...Chloe Whiskin
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Thank you for your help. I will be recommending you to my friends, family and colleagues.
Regards
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...ROB Whitehouse
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Easy site to navigate.Good range of products. Very helpful staff, quick to answer queries. Definitely recommended. ...
...David S. Williams
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Wow, what amazing service! My order was scheduled to be delivered in 2 days. I called up and told Christine that it was really urgent. She said she would do what she could. It arrived in just over a day, which was incredible service.
Thank you and well done, MyTub!
BR, Gerald Kingsbury...
...HK Wentworth Ltd
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM...
...David McLeod
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG...
...Graham Griffiths
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Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you....
...Westcountry Maintenance Services Ltd
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