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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...
...Steve May
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Fast and efficient - items arrived even sooner than expected! Thanks....
...Mr.J.Knight
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks....
...James Longwell
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Very good service, prompt delivery....
...Caverhill Cottages
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Goods delivered as described.
Would use my tub again....
...Alison McDonald
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Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service....
...Brian Farren
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Delivered on time, good value, I recommend Mytub Ltd...
...mark waits
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Item delivered on time and is just the job matched existing taps in bathroom.
Good service and no problems...
...Kenneth Manners - None
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...
...roger norman
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