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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly....
...Paul Beardmore
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Good communication and quick delivery. Would highly recommend...
...Angela Ralte
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everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery!...
...Richard Draper
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Very Pleased with product and service, and very good communication.
Thank you...
...Mr T Stubbings
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Just as advertised good job...
...Paul Milligan
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer....
...ken golding
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Great service and great pricing. A pleasure to deal with, especially after suffering some truly abysmal service from a LoughboroughLeicester based bathroom supplier. I wouldnt hessiate to recommend them to others....
...James Harrison
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Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10...
...Weston Sailing Club
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ...
...ANTHONY NASH
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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
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...Whitby Seafoods Ltd
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