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Arrived promptly as promised ...
...Alan Miles
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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Very happy - great price - goods arrived on promised day, exactly as described and well packaged. Would definitely recommend to others...
...Andrew Uttley
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Item sent quickly and with good packaging, thank you....
...c. dunkley
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service....
...Brenda Bradshaw
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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you...
...Janet Kulpa
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Goods received in good time, thanks....
...Raymond Marshall
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Thanks, good service, good communications....
...S Garner
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part arrived today. excellent speedy service. would use your company again. thanks alot...
...steve glover
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Excellent comms and generally a first class purchase. Thankyou...
...Roger Auty
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