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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
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...Terry Hobbs
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had to wait a while for my order ...
...mrs
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Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you. ...
...a c johnson
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you....
...David Birch
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Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints...
...Geoff Cox
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service....
...David Millichap
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Order arrived in good time. Unbroken. ...
...John Alden
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Wonderfully efficient. Thank you....
...Mr Robin Hooper - Tar Hinton Farms Ltd
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Well done guys, it arrived at 8:30! The best price around and a great service.
Ill put a a link to your web site on my own at www.YourTotalEvent.com if you have some preferred key words let me have them and I shall use those.
Thanks...
...Mike
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