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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...
...Lee Bedford
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Excellent first class service - received within 2 days 0f ordering - will certainly shop again...
...Alan Lancaster
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Efficient service and fast delivery - Thank you....
...Robert Gardner
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Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
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...Paul Parry
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Having tried various plumbing merchants for N12 6 [6mm od] copper elbows with no luck I tried My Tub who had them in stock. The sales person was extremely helpful and the parts were delivered quicker than was specified. All in all a great experience with My Tub. Highly recommended....
...Grant McMaster - Whittaker Engineering Ltd
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Many thanks for your help Little known Ideal Standard part was traced for me successfully....
...John G
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Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you...
...Andrew Ciepalowicz
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!...
...Shaun Moore
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Thank you for your diligence - Stuart Haynes...
...stuart Haynes - private
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Great service - excellent communication. Goods delivered as requested.
Many thanks...
...Wayne Crickmore
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more reviews... |
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