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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve...
...SILEX LTD
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered....
...richard middup
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easy to use website, good service, kept me informed of every stage of the delivery....
...Daniel Carr
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Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
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...Keith Brawn
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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!...
...Robert McNamara
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time....
...Mr Christopher R Henry
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Despite ordering a part immediately prior to a Bank holiday weekend not usually a good idea it arrived in double quick time and I was kept informed by E mail at each stage of the process. Couldnt ask for more. Well done...
...Paul Nash
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine....
...Joan Walker
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Once again Fantastic service on a hard to find item.
Thank you very much!...
...Tom Hawthorne
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It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Regards.
Alwyn Kennedy JP Vic
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Very sorry but we are not geared up to use the royal mail for deliveries.
Regards
MyTub...
...Alwyn Kennedy JP
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