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Ordered the spare part for the gas boiler on Tuesday it arrived Wednesday - couldn't ask better than that! Thanks.
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...Margaret Milner
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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
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...Petes Property Services
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Excellent service with regular updates on delivery. Product was as advertised on website which was easy to navigate....
...Stephen Dines
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate....
...Ed Sirett - Make Do
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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very straightforward - thank you!...
...Steve Dixon
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it...
...John kingston - J Kingston electrical engineers
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Fast response to my enquiry and quick delivery on my order.
Excellent service - will not hesitate to recommend MyTub !!...
...Ian Cameron
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Prompt service and quick delivery - thank you!...
...Mrs C L Ellis
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Items arrived to time and as described...
...P J Plumbing
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more reviews... |
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