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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...
...Miranda Thomas
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Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
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...matthew larsen
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Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson...
...Andrew Jamieson
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Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that....
...Rick Boelens
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many thanks for getting order for me after a local company said they were
no longer in stock anywhere. cliff...
...cliff mills
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Very good communication regarding additional delivery charge as item had to be ordered from manufacturer, arrived quickly. ...
...James Cole
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Excellent service, good communication, quickly located a part that everyone else said was obsolete....
...Piers Goodman
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks...
...Lindsey Dougall
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Good helpful staff and very quick delivery...
Definitely recommend
Thanks again ...
...David Cooling
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
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...Brian Wesson
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more reviews... |
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