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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company....
...John H. Hughes - Silly Fruit4Fish
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Easy ordering system and speedy delivery
Thank you...
...Tracy Boulton
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Very Good service ...
...Richard Simmonds
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Excellent service throughout....
...David Fursland
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Thank you my order was dealt with and received quickly,excellent service....
...ALBERT COUNSELL
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Fantastic service and fast delivery.
Thanks very much....
...Marilyn Gritten
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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding....
...Neil Parsons
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly. ...
...A Lennon
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...
...Frank Conway
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Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day...
...ken jackson
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more reviews... |
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